When the customer comes first, the customer will last. – Robert Half
This may seem minor, but in my world today, this was a great day.
As a female, I am always apprehensive about taking my vehicle in to have work done. Stereo-typically, I know nothing about cars. I know how to drive them, put gas in them, fill up the windshield fluid if needed and if push came to shove, I could probably put air in the tires. Anything above that, I take it in, I have AMA or my husband takes over. The last little bit, my husband has been quite busy outside of the home, so today I took it in to get new tires put on and to get an oil change at a different location.
I was prepared to be asked questions I did not know the answers to, so I braced myself. I am so happy to report that did not happen today. Both places I went to today were locally owned businesses and the employees were extremely helpful, friendly, and in my mind, went above and beyond what I was looking for. They were able to solve two other problems that I was not anticipating dealing with today. In addition to all of that, the prices at both locations were less than I had expected to pay. Win win.
As a female with a visible disability, this was a fantastic day for me in the world. I don’t know if being female with physical limitations is why they went above and beyond, but I don’t even care. All in all, a big shout out to OK Tire and Econo Lube in Spruce Grove for giving me such a pleasant experience all around.
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